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Unleash Your Potential With Government Grade Support

Get In Touch

We Consulted More Than 50 governments Before Launching Our New and Improved Support Services.

We’ve removed restrictions and limitations around servers, activations and licences, and introduced services such as custom development, immediate software upgrades and technical audits.

Choose Your Government Support Plan

Silver

Key Benefits of Silver

  • Unlimited servers
  • Simplified activation via SOActive
  • Happiness Center
  • Real-time chat with SO experts
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Max Number of Users: 400

Gold

All the goodness of Silver, and:

  • SO Connector
  • Server performance analysis
  • Assistance for Server upgrades
  • Software versioning via Git
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Max Number of Users: 400

Platinum

All the goodness of Gold, and:
  • Business Support
  • Real-time remote and on-site assistance
  • Customised ad-hoc development
  • Continuous code review
  • Server stabilisation and security
Get In Touch

Max Number of Users: 400

Our Support ModelsSilverGoldPlatinum
Unlimited servers
Unlimited activations for
developers
Simplified server activation
via SOActive
Support on Electronic Documents
and SOClass modules
Subscription to the Customer
Happiness Center
Access to the online information
and documentation centre
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