<Product name>SOSupport</Product name>

We consulted more than 50 governments around the world before launching our new and improved support services.

We’ve removed restrictions and limitations around servers, activations and licences, and introduced services such as custom development, immediate software upgrades and technical audits.

Browse the options below, and get in touch if you have any questions.

The Happiness Centre

The Happiness Centre is an ecosystem of knowledge-sharing and peer learning. Use it to get the best out of your products, share advice with other users and ask us anything. (we mean it — anything.)

Our support models

<Silver>

<Gold>

<Platinum>

<Diamond>

Unlimited Servers (inc. production, back-up, UAT)

Unlimited developer activations
Server running on VMS and Cloud
Simplified server activation
Membership of customer Happiness Centre
Access to online information and documentation hub
Unlimited number of users
[

Strategic server performance assessment

[
Dedicated server upgrade support
[
Priority support requests
[
[
Remote real-time assistance
[
[
Custom system development
[
[
Online training and certifications
[
[
In-person training and certifications
[
[
On-site assistance
[
[
web Client
[
[
[

</Silver>

</Gold>

</Platinum>

</Diamond>