<Product name>SOSupport</Product name>
We consulted more than 50 governments around the world before launching our new and improved support services.
We’ve removed restrictions and limitations around servers, activations and licences, and introduced services such as custom development, immediate software upgrades and technical audits.
Browse the options below, and get in touch if you have any questions.
The Happiness Centre
The Happiness Centre is an ecosystem of knowledge-sharing and peer learning. Use it to get the best out of our products, share advice with other users and ask us anything. (we mean it — anything.)
Our support models
Unlimited Servers (inc. production, back-up, UAT)
Unlimited developer activations
Server running on VMS and Cloud
Simplified server activation
Membership of customer Happiness Centre
Access to online information and documentation hub
Unlimited number of users
Strategic server performance assessment
Dedicated server upgrade support
Software versioning and GIT hosting
Priority support requests
Remote real-time assistance
Custom system development
Online training and certifications
In-person training and certifications
Continuous code review